Function of the read receipt

The read confirmation feature in Q.wiki allows you to document and communicate content changes while meeting legal and regulatory requirements. This feature ensures that defined users have actually read new or updated pages.

Overview: How read confirmation works

Read confirmation is integrated into a page's approval workflow. Here's the typical process:

1. You enable read confirmation in a draft or change proposal and select the affected users
2. The page goes through the approval workflow as usual
3. After final approval, the selected users receive a task in Q.wiki with a link to the page
4. Each user reads the page and provides their read confirmation directly
5. You see in real time who has confirmed and who is still pending

Configure read confirmation

Go to the draft or change proposal of a page and open the approval workflow settings:

1. Scroll to the Approval workflow section
2. Click the Read confirmation button
3. Enable read confirmation in the dialog and select the users or groups who should confirm they've read the page
4. Save your settings

Confirmation by users

After final approval, the affected users are notified via a task. They can open the task, navigate to the page, and provide their read confirmation there.

Monitor status

As a page owner, you see a banner on the page with the current overview of read confirmations. Click the banner to open a dialog that shows all users and their status:

• ✓ Submitted confirmations
• ✓ Pending confirmations
• Option to add additional users
• Option to send reminders to users who have not yet confirmed

Central management: Read confirmation administration

Open the Read confirmation administration from the context menu in the left navigation bar of the Process module. There you can see an overview of all pending read confirmations for your pages.

Key Users have access to all read confirmations in the system – not just those for their own pages.

Documentation for legal requirements

Q.wiki stores the complete history of all read confirmations ever requested. This allows you to trace – even years later – which users read and confirmed a specific page version. This information is available in the history of each page.

Related articles

• Automatic comprehension check (Part of the AI package)
• Using the approval workflow
• Managing pages as a page owner