Making process knowledge from Q.wiki available in AI tools

Modified on Mon, 15 Jun at 1:18 PM

Q.wiki contains your organization's reviewed, approved process and organizational knowledge. The Content API and our MCP server makes this knowledge available in the tools your employees use every day: AI assistants like Microsoft Copilot, enterprise search, or custom digital workflows. Knowledge from Q.wiki is accessible wherever it is needed.

Key benefits

Benefit	What this means
Company-specific AI responses	Without the integration, Copilot answers with general internet knowledge instead of your actual processes. With the Content API, it draws directly on the approved content from Q.wiki.
Permissions fully preserved	Every user only sees what they are permitted to see directly in Q.wiki – existing access rights apply in full.
Analyses in a fraction of the time	Compliance analyses, gap analyses, and certification reviews (e.g. ISO 9001, ISO 27001) that currently take days can be completed significantly faster with a connected AI agent.
Knowledge findable where people work	Q.wiki content is discoverable via enterprise search without employees having to open Q.wiki directly.

What you can do with it

Use case	Description
AI assistant with company knowledge	Modell Aachen provides a pre-configured Q.wiki assistant for Microsoft Copilot. An IT admin sets it up once – all users benefit immediately.
Custom AI agents and dashboards	Evaluate process maturity, identify documentation gaps, visualize certification status.
Answer questions about responsibilities	Who is responsible for a process? Which content was last updated? AI agents answer these questions directly based on Q.wiki content.
Q.wiki content in enterprise search	Processes, work instructions, and documents from Q.wiki are findable where employees search every day.

Now is the right time

AI assistants are currently being rolled out across many organizations. Those who introduce AI tools without clarifying the knowledge foundation risk having them work with generic rather than company-specific content. With the Content API, Q.wiki becomes the central knowledge source for this strategy – rather than remaining an isolated system alongside it.

Good to know: The setup effort is manageable. For the Copilot assistant, we provide a ready-made solution that an IT admin configures once.

Technical details

Want to know how the integration works technically? The following articles explain the details:

Next step

We'll show you exactly how the integration would look for your Q.wiki: Request a no-obligation quote (external).