Q.wiki training for users

Modified on Thu, 2 Apr at 4:19 PM

With our guided tours (called Q.wikinger), you train employees quickly and easily in the most important Q.wiki functions. Q.wikinger guides every user interactively through the system and explains all steps for daily work with Q.wiki. You'll find it in the bottom left corner of any page.

Support training sessions actively

Are you responsible for Q.wiki training in your department as a Key User? We recommend that you actively support the guided tours. There are several advantages:

  • You create a positive first impression of Q.wiki
  • You can answer questions directly – including those about processes beyond Q.wiki itself
  • You provide more confidence for new users

Run through the interactive tours yourself first. This helps you decide whether direct support, on-site training, or a combination makes sense.

Tip: Use the example process description for Q.wiki training as a template for your own training sessions.

Q.wiki Enterprise: Set up a training system

Are you running Q.wiki on your own servers (Q.wiki Enterprise)? Then Q.wikinger is unfortunately not available in your own system. However, we offer you a free and individually customizable training system.

Request a training system

  1. Request a free training system using the form to request a free training system.
  2. You'll receive the URL and login credentials for TrainingCoach by email.
  3. Change the password immediately after your first login.
  4. Create training users for each training participant:

Benefits of the training system

  • The system is permanently available and accessible from anywhere – resetting is not necessary.
  • Custom adjustments are possible.
  • New features are available after each release. This lets users test new functionality before your own Enterprise system is updated.
  • The system is designed to minimize test content. Training users are asked to delete content they don't need. You can also use TrainingCoach to remove test content directly.
Important: The training system is updated and maintained free of charge. No regular maintenance on your part is required.
##

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article